Billing Statements and Rates

For Water, Wastewater, and Stormwater Services

Understanding Your Billing Statement

Billing statements are sent out on a monthly basis and can be received by mail or email. The statement will include information on the rates and service charges, as well as any other applicable fees. For more information on the rates and service charges, please visit our website at [website address].

Water Rates

There are two types of water rates for residential customers: a base rate and a consumption rate. The base rate is a fixed charge that covers the cost of maintaining the water system. The consumption rate is based on the amount of water used.

Wastewater Rates

Wastewater rates are based on the amount of water used. The wastewater system treats and disposes of wastewater from homes and businesses.

Stormwater Rates

Stormwater rates are based on the amount of impervious surface on a property. Impervious surface is any surface that does not allow water to soak into the ground, such as rooftops, driveways, and patios. Stormwater runoff can cause flooding and other problems, so stormwater rates help to cover the cost of managing stormwater.

Conclusion

Understanding your water utility bill is important so that you can track your water usage and budget for your water expenses. If you have any questions about your bill, please contact our customer service department at [phone number].